Question 1

Do I have to live in Utah?

Accepted Answer

You need to be located in Utah at the time of your visit, because your clinician is licensed to practice in Utah.

Question 2

Are Shift providers actually licensed in Utah?

Accepted Answer

Yes. Every clinician you can see through Shift is licensed in Utah, and you can read their profile before choosing them.

Question 3

What if I need to be seen in person?

Accepted Answer

Shift will tell you when virtual care isn't the right fit and point you toward the right next step — in-person urgent care or emergency care. You aren't charged for that.

Question 4

What does a visit cost?

Accepted Answer

Video visits start at $79 and digital visits start at $39. There's no subscription, and you only pay when a visit is completed.

Virtual Urgent Care in Utah — Licensed Utah Clinicians