Virtual Urgent Care
See a provider today — and pick which one.
No anonymous queue — you choose who you see today.
- Pick your clinician instead of being assigned one
- Come back to the person you saw last time
- No subscription — pay per visit
Ask Navi firstFour ways to get seen
Availability varies based on clinician schedules, and the available times are always displayed before you book.
Available now
When a provider is online, you can request a visit with them right away. Shift shows you who's available before you commit to anything.
On-call
If nobody is showing as online, Shift can page the clinician who is on call for you. You'll be notified as soon as someone picks it up, and you're not charged for the request.
Scheduled
Prefer a specific time, or a specific person? Pick an open slot on the provider you want. Availability varies by clinician and is displayed before you book.
Digital visit
Not something that needs a live conversation? Send your symptoms and history, and your provider reviews and responds — often within a few hours.
Fast care, from a clinician you picked.
Fast doesn't have to mean anonymous
Speed is usually sold as a trade-off: get seen quickly, but accept a stranger who has ninety seconds of your history. Shift doesn't work that way. Your notes, your medications, and your past visits live in your Shift account, and the provider you choose can see them.
If something needs a follow-up, you go back to the same person instead of re-explaining everything from the beginning.
Not sure which option you need?
Navi, Shift's guide, answers questions in plain language and helps you figure out whether your situation calls for a live video visit, a digital visit, or something outside virtual care entirely. Navi also helps you fill out forms so the visit itself moves faster.
If virtual care isn't the right fit, Shift tells you that and points you toward the right next step — and there's no charge for that guidance.
Common questions about getting seen
How quickly can I be seen?
Availability varies by provider and visit type, and the soonest available options are displayed before you book. Many patients are able to connect the same day.
Do I get whoever is available, or can I choose?
You choose. You can browse licensed Utah clinicians and pick one who fits, or let Shift match you based on your needs and availability.
Can I request the provider I saw last time?
Yes. If your provider is online you can request them directly, and if they aren't you can book their next open time. Continuity is a core part of how Shift works.
What does on-call mean at Shift?
On-call means a licensed Utah clinician is reachable outside of their posted availability. When no one is showing as online, Shift pages the on-call clinician on your behalf and lets you know when someone responds. There's no charge for the page itself.
What if nobody is available right now?
Shift can page the on-call clinician for you. You can also schedule the next open time with the provider you want, or start a digital visit instead. You're never charged for looking.
Keep reading
Ready to get started?
You don't have to figure this out alone.
Create your free Shift profile today and be ready whenever life happens.
Free profile • Visits starting at $39 • No subscriptions • No hidden costs • No charge if virtual care isn't the right fit