Virtual urgent care that actually takes care of you.
Navi fills out the forms for you.Seen by a licensed Utah clinician.You know what you'll pay upfront.Come back to a provider you know.No subscription required.
Hi, I'm Navi, your virtual front desk here at Shift Health.
Just tell me what's going on, and I'll take it from there.
Already know what you need?
Virtual Urgent Care
Not sure if virtual care can help?
Start here.
- Find out if virtual care is a fit
- Support through the process
- A provider you come back to
- Pay only per completed visit
Free profile • No subscriptions • Only pay when you complete a visit
When you're sick, it's not always obvious what kind of care you need. Shift helps you figure out whether virtual urgent care is the right fit, connects you with a licensed provider online in minutes, and gives you someone you can come back to over time.
You're already not feeling well.
You shouldn't have to navigate healthcare alone.
Getting care isn't just about the visit. It's figuring out:
Can this be treated virtually?
Where do I start?
What kind of visit should I book?
What happens next?
Shift was built to make all of that feel simpler.
Guidance before you book
Find out whether virtual care makes sense before scheduling a visit. Less guesswork. Less friction. Shift walks you through symptom intake, visit selection, and next steps.
Care that continues
Choose a provider you trust and keep coming back to them over time — so you're not starting over every time something comes up.
Meet Navi — your guide inside Shift.
When you're sick, even simple decisions can feel overwhelming.
Navi helps answer questions in plain language, guides you through the platform, and takes some of the small stuff off your plate so you can focus on getting better.
Ask anything
Get plain-language answers before you book — no medical jargon.
- Can pink eye be treated virtually?
- Should I choose a video or digital visit?
- Can I keep seeing the same provider?
- What happens during my visit?
Move through the small stuff faster
Navi helps complete forms, answer common questions, and guide you to the right visit type — so you can focus on feeling better.
Always one tap away
Once you're signed in, Navi is available whenever you need help — and quiet when you don't.
A lot more urgent care can be handled virtually than most people realize.
A few of the common things Shift can often help with.
Cold & Flu
- Cold symptoms
- Flu
- COVID
- Sore throat
- Sinus infections
Skin
- Pink eye
- Rashes
- Insect bites
Urinary
- UTIs
- Frequent urination
- Bladder pain / pressure
- Burning or discomfort when urinating
Digestive
- Mild nausea
- Mild diarrhea
- Mild stomach concerns
Follow-up Care
- Medication questions
- Straightforward refills when appropriate
- Follow-up concerns
Not every issue belongs in virtual care — and that's okay.
If your symptoms require urgent care, emergency care, or another next step, Shift helps point you in the right direction instead of leaving you to guess.
If virtual care isn't the right fit, there's no charge for that guidance.
Care feels different when someone actually knows you.
Most virtual urgent care works like a one-time transaction. Explain everything. Talk to someone new. Start over next time. Shift was built differently.
Come back to someone you trust
Choose a provider you connect with and continue seeing them over time.
Guidance in context
Your provider understands your history and previous visits, making every interaction more personal.
A relationship — not just another visit
Healthcare feels different when someone remembers you.
"It felt like someone was actually helping me — not just processing me."
Simple per-visit pricing.
No subscriptions. No surprises.
Video Visits
Starting at $79
Digital Visits
Starting at $39
- Your profile is always free
- Pay only when a visit is completed
- No subscriptions
- No membership fees
- HSA/FSA eligible
- Receipts available for insurance reimbursement
- No charge if virtual care isn't the right fit
A simpler way to get care.
Four steps — no membership, no maze.
Tell Shift what's going on.
Describe your symptoms and what you need help with.
Find out if virtual care is the right fit.
Shift helps determine whether your issue can be handled virtually. If not, we'll guide you to the appropriate level of care. No charge if virtual care isn't the right fit.
Connect with the right provider.
Choose who you'd like to see — or let Shift help match you.
Keep care moving.
Treatment. Follow-up. Messaging. Future visits with the same provider. All in one place.
Explore virtual urgent care at Shift
Straight answers to what people actually want to know before they start a visit — what it costs, how fast you can be seen, and why keeping the same provider changes the experience.
What virtual urgent care costs
Starting at $79 for video and $39 for digital. No subscription, and you only pay when a visit is completed.
See a provider today
Choose an available provider now — or come back to the one you already know.
Video visit vs. digital visit
Two ways to be seen, same provider either way. Here's how to pick.
Virtual urgent care in Utah
Licensed Utah clinicians you can keep seeing, available statewide by video.
What we can treat virtually
The common concerns Shift can help with — and how we tell you when virtual isn't the right fit.
Frequently asked questions
The things people ask most about virtual urgent care with Shift.
Don't see your question? Ask Navi
Ready to get started?
You don't have to figure this out alone.
Create your free Shift profile today and be ready whenever life happens.
Free profile • Visits starting at $39 • No subscriptions • No hidden costs • No charge if virtual care isn't the right fit