Virtual Urgent Care

Pink eye? Get it checked online.

Start a visit with a licensed Utah clinician. Navi helps you pick the right visit type, you pay only when a visit is completed, and you can keep seeing the same provider every time.

A person at home starting a virtual urgent care visit on their phone
  • No waiting room
  • Licensed Utah clinicians
  • Prescription sent to your pharmacy when appropriate
Digital visitfrom $39
Video visitfrom $79

How it works

Start a visit from your phone, get reviewed by a licensed Utah clinician, and get a clear next step — no waiting room required.

1

Tell Navi what's going on

Describe your symptoms and history. Navi can help you decide whether a digital or video visit fits.

2

A licensed Utah clinician reviews it

A clinician reviews your answers, asks follow-up questions, and recommends the right next step.

3

Get care on your terms

If a prescription is appropriate, it goes to the pharmacy you choose. You can request the same provider again next time.

When a virtual visit may fit

  • Red or pink eye with mild discharge
  • Itchy or irritated eyes after a known exposure
  • Mild eye discomfort without vision changes
  • You want a clinician to help decide what kind of irritation it is
  • Follow-up for a previously diagnosed eye irritation

When to go in person instead

  • Vision changes or blurred vision
  • Severe eye pain or sensitivity to light
  • Swelling around the eye or trouble moving the eye
  • A chemical splash or foreign object in the eye
  • A weakened immune system

If something feels life-threatening, call 911 or go to the nearest emergency room. Navi will flag these situations and there's no charge for that guidance.

Why people use Shift for pink eye and eye irritation

  • Navi guides you first. Get a quick, free sense of whether Shift is the right place before you start a visit.
  • No waiting room. Start a visit on your phone, often the same day.
  • Pay per visit. No subscription or hidden fees.
  • Keep the same provider. Request your preferred clinician for follow-ups.
  • Your pharmacy, your choice. If a prescription is sent, it goes where you want.

Common questions about pink-eye visits

Can pink eye be treated online?

A licensed Utah clinician can review your symptoms and history, then recommend whether a prescription or in-person eye exam is needed.

Do you prescribe eye drops for pink eye?

A clinician prescribes only when they determine it's appropriate after evaluating your symptoms. The right next step matters more than a guaranteed prescription.

How much does a pink-eye visit cost?

Digital visits start at $39 and video visits start at $79. You pay only when a visit is completed.

Can I use insurance?

Shift does not bill insurance directly. You pay at the time of the visit and receive a receipt you can submit to your insurer for possible reimbursement.

How quickly can I be seen?

Many visits start the same day. Navi can help you find the next available option.

What if I need an in-person eye exam?

Your clinician will tell you if you need to be seen in person and help you understand where to go.

Can I keep seeing the same provider?

Yes. You can request a specific clinician for future visits when they're available.

What if my symptoms are severe?

If you have vision changes, severe pain, or a chemical injury, seek emergency care or call 911.

Related: everything we treat, video vs digital visits, and what a visit costs.

Ready to get started?

You don't have to figure this out alone.

Create your free Shift profile today and be ready whenever life happens.

Free profile • Visits starting at $39 • No subscriptions • No hidden costs • No charge if virtual care isn't the right fit