Virtual Urgent Care
Sore throat? Get it checked online.
Start a visit with a licensed Utah clinician. Navi helps you pick the right visit type, you pay only when a visit is completed, and you can keep seeing the same provider every time.
- No waiting room
- Licensed Utah clinicians
- Prescription sent to your pharmacy when appropriate
How it works
Start a visit from your phone, get reviewed by a licensed Utah clinician, and get a clear next step — no waiting room required.
Tell us what's going on
Answer a few questions about your symptoms and history. Navi can help you decide whether a digital or video visit fits.
A licensed Utah clinician reviews it
A clinician reviews your answers, asks follow-up questions, and recommends the right next step.
Get care on your terms
If a prescription is appropriate, it goes to the pharmacy you choose. You can request the same provider again next time.
When a virtual visit may fit
- Sore throat with fever or swollen glands
- Pain with swallowing that started recently
- Known exposure to strep and you want guidance
- Recurring sore throats you want to discuss
- You want a clinician to help decide if testing is needed
When to go in person instead
- Trouble breathing or drooling because you can't swallow
- Severe dehydration
- Neck stiffness with a bad headache
- A rash with a high fever
- Your immune system is weakened from medication or a condition
If something feels life-threatening, call 911 or go to the nearest emergency room. Navi will flag these situations and there's no charge for that guidance.
Why people use Shift for sore throat and strep questions
- Navi guides you first. Get a quick, free sense of whether Shift is the right place before you start a visit.
- No waiting room. Start a visit on your phone, often the same day.
- Pay per visit. No subscription or hidden fees.
- Keep the same provider. Request your preferred clinician for follow-ups.
- Your pharmacy, your choice. If a prescription is sent, it goes where you want.
Common questions about sore throat and strep visits
Can strep throat be diagnosed online?
A licensed Utah clinician can review your symptoms and history, then recommend whether a strep test or in-person exam is needed. Some cases require an in-person rapid test.
Do you prescribe antibiotics for sore throat?
A clinician prescribes only when they determine it's appropriate after evaluating your symptoms. Antibiotics are not always the right treatment.
How much does a sore-throat visit cost?
Digital visits start at $39 and video visits start at $79. You pay only when a visit is completed.
Can I use insurance?
Shift does not bill insurance directly. You pay at the time of the visit and receive a receipt you can submit to your insurer for possible reimbursement.
How quickly can I be seen?
Many visits start the same day. Navi can help you find the next available option.
What if I need a strep test?
Your clinician will tell you if you need a rapid strep test or in-person evaluation and help you understand where to go.
Can I keep seeing the same provider?
Yes. You can request a specific clinician for future visits when they're available.
What if my symptoms are severe?
If you have trouble breathing, can't swallow, or have signs of a serious infection, seek emergency care or call 911.
Related: everything we treat, video vs digital visits, and what a visit costs.
Ready to get started?
You don't have to figure this out alone.
Create your free Shift profile today and be ready whenever life happens.
Free profile • Visits starting at $39 • No subscriptions • No hidden costs • No charge if virtual care isn't the right fit